Expected order arrival and tracking info

Understanding your Hohem order delivery timeline and tracking your shipment

Order Delivery Timeframe

After placing your order with Hohem Technology Co., we usually arrange shipment within 2-3 working days. Delivery times can vary depending on your location and the shipping method you select at checkout. For more details, please refer to our official store shipping policy: https://store.hohem.com/pages/shipping-policy
 

How to Track Your Shipment

Once your order has been shipped, you’ll receive a tracking number. You can use this to check the status and location of your package anytime, keeping you updated on its progress.

To track your shipment, please follow these steps: 

1. Find your order number, which starts with "hohem-", and your tracking number in your order confirmation email or your Hohem account.

2. Visit this link and enter your details before clicking the "Track" button: https://store.hohem.com/apps/17TRACK

   *If you have your tracking number, you can also go directly to the carrier’s official tracking website and enter it there to see the current status of your shipment.

Urgent Delivery and Contact Information

If you need your order quickly, please contact our customer support team before placing your order to check if expedited shipping is available. If your order has already been shipped, it’s best to reach out to your local delivery service after your package has been collected, as they may offer additional options or faster handling.

For any further questions or assistance regarding your order delivery, feel free to contact the Hohem customer support team through our official website at https://www.hohem.com. We’re here to help ensure your delivery goes smoothly.

Additional Tips for a Smooth Delivery Experience

• Double-check your shipping address before completing your order to help avoid delays.
• Keep your contact information up to date so the courier can reach you if needed.
• Please allow a reasonable amount of time for delivery before contacting support.

Thank you for choosing Hohem Technology Co. We appreciate your trust in our products and are dedicated to making your experience from purchase to delivery as smooth as possible.